Frequently asked questions

You send documents — a photo of a receipt, a forwarded invoice, a bank statement — to our WhatsApp number, or by email if you prefer. The accounting team processes the records, flags missing context and messages you when a decision or clearer document is needed. Your dashboard remains available for the full picture.

Your trade licence, basic business details and bank records are the usual starting point. The exact document list depends on the service, tax registrations, periods involved and state of the existing books.

We keep your books up to date, reconcile your bank, support invoice preparation, and prepare your VAT and Corporate Tax returns for the agreed submission process.

A human accounting team reviews the books and return preparation. AI may help with document intake, but unresolved accounting treatment is not accepted without human review.

We prepare your VAT and Corporate Tax returns and agree the submission responsibility in your written engagement scope before work starts.

Missing evidence or uncertain accounting treatment is flagged for resolution before the related records or return preparation are treated as complete.

Both. We support registration where needed, compute each return from your books, and prepare it for the agreed submission process.

The recurring service has a monthly equivalent from AED 899 and is billed quarterly in advance. The band depends on monthly transaction volume. Catch-up work, complex historic records and one-off engagements are scoped separately; VAT is added where applicable.

The written engagement confirms the notice process and effective end date. Your accounting records remain available for export and handover.

PocketLedger uses access controls and encryption protections, does not sell financial records, and uses service providers only for operating the service as described in the privacy policy. Your accounting records remain exportable.

The effort depends on the quality and completeness of the handover records. We first identify the periods, exports and missing items needed, then confirm any catch-up scope before work starts.

Yes. We review the backlog first, then confirm the catch-up scope and quote before work begins.